Frolic

A CareerFoundry project from 2024. It shows my planning and competitor research from earlier in my training.

Role
Solo UX designer
Team
Solo project
Timeline
UX Immersion, CareerFoundry, completed 2024
Status
Complete (certificate project, 2024). Research planning and competitive analysis shown here.
Methods
Competitive analysis (Flo, MyChart), SWOT, marketing review, problem statement, user stories, survey and interview plans

Early work, planning stage. I drafted a survey and a 16-question interview guide, and wrote user stories, but I don’t have results, personas, wireframes or a prototype to show. For my stronger research, see Inclusive Play and Bumble.

Slide titled Competitive Analysis with short descriptions of Flo, an AI-powered menstrual tracking app, and MyChart, a secure online health portal.
Flo and MyChart overview.

The brief and my focus

CareerFoundry asked for a responsive health and wellbeing portal, designed mobile first and with inclusion in mind. I focused on hormonal and reproductive health. My problem statement: people need a reliable way to monitor their hormonal and reproductive health, and a supportive tool that keeps them informed as they go through changes.

What I found, and the risks I saw

I compared Flo, a menstrual and fertility tracker, with MyChart, a patient portal tied to medical providers. Nearly all of Flo’s standout features sit behind a paywall, and both apps raise privacy questions. I thought MyChart’s text felt small and crowded on mobile, and that Frolic could help by explaining medical terms in plain language.

Four risks I listed and the idea I had for each
The risk I sawWhat it needsMy idea
Health details are sensitive, and people may hesitate to put them in an online profile.
Hypothesis
Enough trust to share them.Explain the privacy policy plainly and let users customize their privacy settings.
So many features could make the app cluttered and hard to navigate.
Hypothesis
Easy navigation.Group related topics into sections and add a short tutorial in onboarding.
If people stop using a health app, it fails.
Hypothesis
A reason to come back.Habit tracking with rewards, community groups and notifications people can customize.
Scheduling with doctors needs agreements with medical offices and systems that connect.
Hypothesis
Offices willing to partner.Offer offices an incentive to collaborate.
Slide titled UX Analysis for MyChart, covering usability, layout, navigation structure, differentiation, compatibility and calls to action, with screenshots of the app.
My UX review of MyChart.

Constraints. This was a course project with no participants and no real client. I list the risks I saw (privacy, a cluttered interface, doctor integration, engagement and personalization) with a possible answer to each, but none of it has been tested.